London Bridge Hospital
27 Tooley Street, London, England, SE1 2PR Also known as: London Bridge Hospital - The Shard
97
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Reviews
London Bridge Hospital
2022-09-23
Person
1
5
0
Written by
Written by 23rd September 2022
Absolutely disgusted with Dr Atalla’s behaviour. My husband and I went to a consultation with Dr Atalla on the 9th September, to discuss IVF options, so we paid £900.00 for a scan, blood tests and first consultation. During the consultation she pushed for us to take some blood tests, as she informed us, she could not proceed with anything without them first.I found this slightly odd but my husband gave her the benefit of the doubt, even though she had updated reports in front of her which we had bought with us. The consultation was based on her making assumptions which made us feel very at unease, but we still felt we would proceed and listen to what advise she can give. She advised me she would send me a prescription for medicines so I can purchase these from my local chemist, 2 weeks of chasing her, I received nothing back from her. 10 days later we receive and email from her secretary to inform us she undercharged us by £225.00 during the consultation, so we sent an email back to her asking for Dr Atalla to discuss the amount in hand to query the blood test results and they cost us £500.00, we wished to view these. We also wanted to discuss the next step forward and some clarification on some reports she requested without our consent during the first consultation. I received a phone call back from her during the evening, very abruptly asking “What is the problem” She proceeded to raise her voice down the phone, which made me feel extremely anxious. I asked her to calm down and wanted her to discuss this with my husband but she refused and proceeded to tell me “ Why would I want to speak with him, You are my patient not him”. I advice her we are both her patients as we are both going this journey. Her behaviour was extremely erratic and aggressive , I have no words to comprehend what I was hearing and how volatile she was towards me. I’am so disappointed in her, her unprofessionalism and lack of empathy towards her clients is shocking. Especially coming from a doctor and that of a woman doctor. She told we do not have the right to view our test results and this is only view when we pay £175.00 for a follow up appointment. As I was trying to calm her down and explain to her we want to come back for a follow up appointment, she told me “You should go somewhere else” she then disconnected and the line or as I heard slammed the phone down. For a couple who are going through IVF your journey should be made as easy and gently as possible, I’m extremely let down by her and have lost all faith with her. Her lack of respect and empathy and towards her clients is disgraceful.
London Bridge Hospital
2022-09-13
Person
4
5
0
Written by
Written by 13th September 2022
ok
London Bridge Hospital
2022-06-25
Person
5
5
0
Written by a private patient
Written by a private patient 25th June 2022
I received great care at the London Bridge Hospital from arrival to departure. I felt staff has a mindset to provide excellent service and to provide the much needed support in a difficult time. Thank you
London Bridge Hospital
2022-05-14
Person
5
5
0
Written by
Written by 14th May 2022
Every single staff that dealt with me were absolutely brilliant professionals who cared for me as if I was part of their family. That’s how exactly how I was made to feel, cared for and loved. They are simply angels on earth. I can only imagine the pressure they might be under but still manage to have that caring smile for you. I thank you all and may God bless you all.
London Bridge Hospital
2022-05-14
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 14th May 2022
I was on admission for my kidney cancer surgery.
Nurses were great and helpful
London Bridge Hospital
2022-04-24
Person
5
5
0
Written by a private patient
Written by a private patient 24th April 2022
Then level of care is superior. The team has helped me a lot during difficult times, and even now the nurses are still giving me the reassurance and the care everyone should need.
The team work extremely hard and they should be recognized for this.
I am treated at the London Bridge Hospital and The LOC @Guy's Hospital.
London Bridge Hospital
2022-04-19
Person
5
5
0
Written by a private patient
Written by a private patient 19th April 2022
The nurse were outstanding with looked after me. Attentive & checking me all the time. Nothing was to much trouble day or night.
I did find 1 issue with the food, the dishes that I ordered were very salty. The menu if you were staying for more than 3 nights did not have enough fish or vegetarian options
London Bridge Hospital
2022-03-13
Person
4
5
0
Written by a private patient
Written by a private patient 13th March 2022
On arrival I was greeted warmly, and after checking in I had a reasonably short wait of around 15 - 20 minutes before I was shown to my room.
The staff were all very helpful and accommodating and I would recommend this hospital to anyone. They even make sure you're fed post operation - what's not to like (unless you don't like hospital food ).
My only negative was that my television was not working which would have helped to pass the time as I waited 3 hours before surgery.
London Bridge Hospital
2022-03-02
Person
3
5
0
Written by a private patient
Written by a private patient 2nd March 2022
The hospital is old. Reception is like a 1910 factory side entrance. Food mediocre. Noisy rooms.
London Bridge Hospital
2022-03-01
Person
5
5
0
Written by a private patient
Written by a private patient 1st March 2022
This hospital was fantastic when I was an inpatient for a total knee replacement January 2022.
The staff were very attentive and caring. They cannot do enough for you. I would happily have treatment here again.